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 Here's how not to run a bank View next topic
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Bulldog
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Joined: 11 Aug 2005
Posts: 18698
Location: (Formerly) Great Britain

PostPosted: Mon 22 Jun 2009 2 28 pm Reply with quoteBack to top

My 15 y/o wants to set up her first bank account. So I got the forms from one of the banks I use, HSBC, filled em in and took them & her along to the local branch today to do the necessary.

"Sorry, we can't set up new accounts in this branch, you have to go to a main branch"

The "main branch" is 7 miles away on a street with very restricted parking and two traffic wardens for every motorist.

So our local Lloyds branch acquired a new customer (walked off the street, no appointment, job done in 15 mins)

What use is a bank that can't open bank accounts?

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