Here's how not to run a bank
My 15 y/o wants to set up her first bank account. So I got the forms from one of the banks I use, HSBC, filled em in and took them & her along to the local branch today to do the necessary. "Sorry, we can't set up new accounts in this branch, you have to go to a main branch" The "main branch" is 7 miles away on a street with very restricted parking and two traffic wardens for every motorist. So our local Lloyds branch acquired a new customer (walked off the street, no appointment, job done in 15 mins) What use is a bank that can't open bank accounts?
My 15 y/o wants to set up her first bank account. So I got the forms from one of the banks I use, HSBC, filled em in and took them & her along to the local branch today to do the necessary. "Sorry, we can't set up new accounts in this branch, you have to go to a main branch" The "main branch" is 7 miles away on a street with very restricted parking and two traffic wardens for every motorist. So our local Lloyds branch acquired a new customer (walked off the street, no appointment, job done in 15 mins) What use is a bank that can't open bank accounts?